Terms of Service

1. Who we are

Wellfed is run by Pavlo Zabavskyi, a sole proprietor (FOP) registered in Ukraine. We are not a US company. We sell to customers in the United States through our reseller, Paddle (section 6).

Email: support@wellfedbabies.com. It is the fastest way to reach a person, and we reply within 2 business days.

2. What you are buying

We sell digital products: printable PDF reference material about feeding babies from 6 to 12 months. What each product contains is described on the purchase page, and the price is shown there before you pay.

Right after payment we open your download page and email you a personal link to your files, normally within a few minutes. Nothing is shipped or printed for you, and you need a device that can open a PDF.

Every purchase is a single charge. There is no subscription, no free trial that turns into a payment, no automatic renewal and nothing to cancel. An optional add-on is also a one-time charge, made only after you confirm its amount. Chosen at checkout, it is part of that order; bought after payment, it is a separate order.

3. Educational material, not medical advice

Our products are educational reference material about infant feeding, built on public AAP and CDC guidance. They also draw on public guidance from the NIAID, the FDA, the USDA WIC program and the NHS (UK).

They are not medical advice, a diagnosis or a treatment plan. We do not examine, assess or monitor your child, and buying our products does not create a clinician-patient relationship with anyone.

Always follow your pediatrician over anything in our materials, especially if your baby was born preterm, has eczema, reflux, a diagnosed food allergy, a feeding difficulty or any medical condition. In an emergency, call emergency services.

The organizations named above are cited as public sources. We are not affiliated with, endorsed by, sponsored by or reviewed by any of them, and we do not use their logos.

4. Who may use this

Our materials are written for healthy, full-term babies who eat by mouth. If your baby was born preterm, has a diagnosed food allergy, an eating or swallowing difficulty, or a medical condition that affects feeding, work with your pediatrician or a feeding specialist instead. If you have already bought something that turns out not to fit your situation, ask for a refund within the window in our Refund Policy.

You must be 18 or older and buying as a parent or caregiver. The service is intended for use in the United States. We do not knowingly collect personal information from children.

5. License

You get a personal, non-exclusive, non-transferable license to use the files for your own baby, including printing them. You may also print pages or send them to the people who feed your baby, such as a partner, a grandparent, a nanny or your baby's daycare, for use with your baby only.

You may not resell, redistribute, publish or sublicense the files, or use them commercially (for example, handing them to other families in a daycare, a class or a paid community), without our written permission.

6. Payment, taxes and the seller of record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

This means Paddle, not us, is the seller on your receipt: it takes the payment, calculates and adds any sales tax, issues the invoice and handles payment support. For buyers in the United States the contracting entity is Paddle.com Inc. Your card or bank statement will usually show PADDLE.NET* WELLFED.

Prices are shown in US dollars, and the price you pay is the price shown at checkout before you confirm. Each product has a regular price, at which it is offered on this site at any time. We sometimes offer a lower price for a limited time, for example when you finish our quiz (the "check reward", shown with a countdown). Each offer shows its price and when it ends, and when it ends the regular price applies again. When we show a struck-through price next to a lower one, the struck-through price is that regular price.

Refunds are covered by our Refund Policy, a separate page that forms part of these terms.

7. Delivery, download links and things that break

Right after payment we email you a personal download link. If that email has not arrived within one business day, write to support@wellfedbabies.com and we will send it again.

Your download link has no expiry date. It is for you alone, opens your files up to 20 times (write to us for a fresh one), and stops working if the order is refunded. Files you have already downloaded remain yours.

If a link stops working, a file will not open or a page is missing, write to us within 6 months of your purchase, not only inside the refund window, and we will fix it or send a replacement. If we cannot, or cannot deliver a product you have paid for, you get your money back in full.

8. Your answers

The answers you give in the quiz are used to show you the planner for your baby's age and the summary you see before you buy, and, counted in totals inside our own database, to improve the quiz. How we handle them, including answers about a child's age and about allergens, is described in our Privacy Policy and, in more detail, in our Consumer Health Data Privacy Policy.

9. Intellectual property

The text, layout, illustrations and photographs in our products and on this site are owned by us or used under license from third parties, and are protected by copyright and other laws. Guidance published by public health bodies is summarized or cited with attribution and remains theirs.

Trademarks, product names and logos of other organizations mentioned on this site belong to their owners and are used for identification only.

10. Disclaimers and limitation of liability

Our products and this site are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties that are not written into these terms, including any implied warranty of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise any particular outcome for your child, we do not warrant that our materials suit every child, and we do not warrant that this site will be uninterrupted or error-free.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising out of or relating to our products or this site. To the fullest extent permitted by law, our total liability for all claims relating to a product is limited to the amount paid for that product.

This section does not limit liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit, and it does not take away your rights under consumer protection law.

If you copy, resell, publish or share our files in breach of section 5, you are responsible for the reasonable losses and costs this causes us.

11. Changes to these terms

We may update these terms. The date at the top of this page changes when we do. The terms in force on the day you bought govern that purchase, and we email buyers before a material change takes effect.

12. Governing law and disputes

These terms are governed by the laws of the State of New York and applicable US federal law. New York law also governs your payment under Paddle's Buyer Terms, so one law covers the whole purchase. This choice does not take away any protection you have under the consumer protection law of the state where you live. You may bring a claim in the small claims court where you live or in any other court that has jurisdiction.

Your payment itself is a transaction with Paddle as merchant of record. Paddle's Buyer Terms govern payment, taxes, invoices and chargebacks and contain their own dispute terms; you can read them at https://www.paddle.com/legal/checkout-buyer-terms. Refunds follow our Refund Policy.

Before starting a formal claim, please write to support@wellfedbabies.com with your order ID and what you would like us to do. We reply within 2 business days. Most problems are solved with a refund or a replacement file, and email is the fastest way to either. These terms do not require arbitration and do not ask you to give up your right to take part in a class action against us.

If a court finds any part of these terms unenforceable, that part is limited as far as necessary and the rest stays in force.

13. Contact and complaints

Pavlo Zabavskyi, sole proprietor (FOP) registered in Ukraine. Email: support@wellfedbabies.com.

We reply to every email within 2 business days. Include your order ID (it is on your receipt) and tell us what you would like us to do.

Because Paddle is the merchant of record, you can also contact it directly about a payment, a receipt, a tax invoice or a refund: https://paddle.net.